Case Studies

Client Context : Our client is one of India 's largest nationalized banks with over 80+ years of existence. They have over 1100+ branches, spread across 21 states and 150+ cities in India. The bank was migrating to a core banking application from a distributed application model.

The Requirement : The requirement was to provide an IT infrastructure that was scalable, reliable and highly available to the bank's customers. In summary, the bank required the following things to be done:

• Design and deploy WAN Network connecting over 1000 branches
• Multi-service network including data, voice & video
• 24 x 7 x 365 support for an IT infrastructure that includes:
• Routers: 600+ Nos.
• Servers: 300+ Nos.
• Links: 800+ Nos.

The Solution : Netsol has the capability to offer round the clock monitoring and management of the client's network & systems. The approach that was adopted for this requirement was:

• Infrastructure Intelligence layer added using Netsol IMS expertise and software products like SNAPPiMON and NetEagle
• Industry standard processes (ITIL, CMMi) followed to ensure the quality of services
• Professional Services including Network Design, Network performance optimization

The Benefits Netsol's solution enabled the Bank to reduce its operating costs and remain competitive by designing and implementing a highly available, scalable, reliable and cost effective network infrastructure. Some other benefits included:

• Network Infrastructure that supports the Bank's present and future business growth
• Multi service Wide Area backbone for faster ROI
• Higher service levels, with reduced manpower. Benefits of consolidation and scale
• High customer satisfaction leading to Competitive advantage
• Cost savings in terms of personnel, training and employee retention
• Industry standard best practices based on ITIL ensuring the quality of service being offered