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WAN and Systems Managed services for a large Indian public sector bank
Customer Context : Our customer is one of India 's largest nationalized banks with over more than 80 years of existence. They have over more than 1100 branches, spread across 21 states and more than 150 cities in India. The bank was migrating to a core banking application from a distributed application model.
The Requirement : The requirement was to provide an IT infrastructure that was scalable, reliable and highly available to the bank's customers. In summary, the bank required the following things to be done:
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Design and deploy WAN Network connecting over 1000 branches
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Multi-service network including data, voice & video
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24 x 7 x 365 support for an IT infrastructure that includes:
- Routers: More than 600 Nos.
- Servers: More than 300 Nos.
- Links: More than 800 Nos.
The Solution : Netsol has the capability to offer round the clock monitoring and management of the customer's network and systems. The approach that was adopted for this requirement was:
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Infrastructure Intelligence layer added using Netsol IMS expertize and software products like SNAPPiMON and NetEagle
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Industry standard processes (ITIL, CMMi) followed to ensure the quality of services
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Professional Services including Network Design, Network performance optimization
The Benefits : Netsol's solution enabled the Bank to reduce its operating costs and remain competitive by designing and implementing a highly available, scalable, reliable and cost effective network infrastructure. Some other benefits included:
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Network Infrastructure that supports the Bank's present and future business growth
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Multi service Wide Area backbone for faster ROI
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Higher service levels, with reduced manpower. Benefits of consolidation and scale
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High customer satisfaction leading to Competitive advantage
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Cost savings in terms of personnel, training and employee retention
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Industry standard best practices based on ITIL ensuring the quality of service being offered
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