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Improving overall quality and usability of a convergent network for one of India 's largest mobile services provider
Customer Context : Our customer is one of India 's largest mobile service provider with availability in over 1100 cities and towns in India . They have plans to increase coverage to 5000 cities by the end of 2005.
The customer network is a pan India , high capacity, integrated (wireless and wireline) and convergent (voice, data and video) digital network, designed to offer services for enterprises and individuals. Their existing setup was as below:
The Requirement : The nature of the business of the customer made it heavily dependent on the network infrastructure and faced the challenges associated with a growing network.
- Growing complexity of the network topology
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Lack of reliable, accurate and automatic detection and mapping of network changes
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To provide access to reports and real-time health of the network to its end customers as a value added service
- The need to implement new network-based services
The Solution : Netsol implemented a HP OV based solution for these requirements. The project involved implementation of 2 MS and 4 CS and Netsol successfully completed the project in 180 Man Days. The details of the implementation are:
- HO OV NNM - It was implemented for the purpose of Fault Management. It facilitated the customer to monitor any network outages like link down or node down. Also HP OV NNM was used to interpret traps for protocols like BGP, OSPF and MPLS
- HP OV Reporter - OV Reporter was used for the purpose of network availability and performance reporting. Customized reports were created using crystal reports
- HP OV SIP - HP OV SIP was used as central console for the end-user. Each end-user was given access to SIP where they can monitor their network equipments
- NNM was also integrated with Clarity OSS which is the centralized event processing system at the customer organization
The Benefits : The successful implementation by Netsol resulted in significant benefits to the customer:
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Improved quality of network services
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Faster incident resolution
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Higher IT staff productivity
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Robust Layer 2 and Layer 3 network management and monitoring
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Provided customer portal for end-users to access utilization reports
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Readiness for advanced network based services in pace with changing needs
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