Setting up a world class datacenter for one of India 's largest exploration and production company.

Customer Context : One of the largest Exploration & Production company in the world is an Indian public sector enterprise. They have over 25 offices spread across India with 40000 employees.

The Requirement : Our customer's wanted to implement SAP across the organization and setup a world-class datacenter with the following features:

• Ensure maximum uptime of all equipments within the datacenter


• Require reports for availability and performance of the entire infrastructure


• Require an interface for internal users to log complaints

The Solution : Netsol analyzed that the following be done to address the requirement:

• Centralized monitoring and management of the network devices, servers, applications and user problems


• Proactively monitor and manage all the equipments within the datacenter


• Proactively monitor & manage all the servers & applications within the datacenter


• Implement an end to end solution addressing the business requirement identified


• Implement Incident, Problem and change management for all the users

Netsol's solution was HP OV based and was successfully implemented in 138 man days.

• HP OV NNM to monitor and manage network equipments


• HP OV Operations and Performance to monitor and manage Servers and Application within the datacenter


• HP OV Reporter for generating availability and performance reports


• HP OV Service Desk for Service Call, Incident and Change Management

The Benefits : The key benefits to our customer were:

• Better results analysis and real-time monitoring of IT processes for enhanced IT service quality


• Improved quality of IT services with centralized management


• Reduced decision-making time with detail reporting


• Decreased mean time to incident resolution using helpdesk solution

Testimonial from Project Manager at customer organization

"This is very good news, I am really happy to get that Netsol achieved this ahead of schedule. Congratulation to Netsol team and wish you all the best.

I look forward for more engagements in future."