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Openings in Technology

Code					PM 01
Position					Problem Manager
Region					Mumbai
Experience					6-8 Years
Qualification					Any graduate /BE
Certification					ITIL
Skills Requirment					- End to End responsibility for Problem Records - Investigate Root Cause on request from the Service Manager - Assess data in order to identify and record Problem Records, or relate incidents to existing problems or known errors - Classify, and assign Problem Records to relevant assignment groups - Monitor the status and progress of problems; escalate to ensure KPIs are met - Identify and Record Problems based on Trend Analysis - Engage in identifying and resolving complex problems - A Group Leader with good knowledge of the Service and related processes - Responsibility for delivering steady state services - Functionality, efficiency and capacity


Code					IM 02
Position					Incident Manager
Region					Mumbai
Experience					6-8 Years
Qualification					Any graduate /BE
Certification					ITIL (Foundation)
Skills Requirement					- Sound Communication Skills - Team management - Process Building - Escalation Management - Handling High severity calls, should be well versed with ITIL framework - Should have good analytical skills. Generate all reports related to calls logged


Code					CM 03
Position					Change Manager
Region					Mumbai
Experience					6-8 Years (Experienced in handling the Change Management Area for atleast 2 years)
Qualification					Any graduate /BE
Certification					ITIL
Skills Requirement					- Should have worked in multiple environments and should be familiar with server, network & application or multiple environments - Should have thorough ITIL process understanding Speciafically Change management - Be aware of the different Change Advisory Board’s (CAB) - Be familiar with assessing the validity of a change request - Should have conducted following activities in Change Management Process: a) Filtering changes b) Managing changes and the change process c) Chairing the CAB and the CAB/Emergency committee d) Reviewing and closing of Requests for Change (RFCs) e) Management reporting and providing management information


Code	TOM 04
Position	Technical Operations Manager
Region	Mumbai
Experience	8-12 Years
Qualification	Any graduate /BE
Certification	ITIL, CCNA, MSCE, MCSA, DBA certification (SQL or Oracle), MS-Exchange certified
Skills Requirement	- Experience in CISCO ROUTER, SWITCHES - configuration, installation, administration, problem diagnosis & trouble shooting at first level - Exposure to LAN / WAN topology and functionality, first level of administration, problem diagnosis & trouble shooting - Experience in LAN/WAN/VLAN/VPN/IPSEC - Experience in LAN / WAN connectivity (Leased Line / ISDN / VSAT) management and coordination with service providers, configuration, diagnosis and trouble shooting


Code	SS 05
Position	Shift Supervisor - Senior Member MSG
Region	Bangalore
Experience	5+ Years
Qualification	Any graduate /BE
Certification	Preferably MCSE
Skills Requirement	- Responsible for driving the Infrastructure Administration deliverable and leading the SLA compliance and contract on time, on budget etc - Managing Customer expectations from Technical Infrastructure/ Plan, schedule and conduct performance reviews with Customers and conduct Customer satisfaction surveys where applicable - Monitor Project delivery quality, cost and track profitability of contract and assist in continuous improvements of delivery processes and quality - Lead Service Operations division to ensure region needs are met, aligned to standards agreed at regional level - Vender Management/ Excellent Knowledge in Technical domains Like-Windows, Active Directory, Exchange, Networking, Database, Middleware, Applications, etc - Team Management/ Should have worked on large scale infrastructure sustenance projects as Technical resource


Code	NE L1 06
Position	Network Engg L1
Region	Mumbai
Experience	2-3 Years(Relevant experience in networking)
Qualification	Any graduate /BE
Certification	CCNA
Skills Requirement	- Experience in WAN/LAN networking (should know the configuration of LL/ ISDN and VLAN) - Good Knowledge on Installation of Networks devices and first level troubleshooting of the Router/Switch/Hub etc - Knowledge of Network (VLAN, Router configuration) - Good knowledge on routing protocols - Good Communication - Coordinating with Vendor if any issues related Network H/W


Code	NE L2 07
Position	L2 Network Engg
Region	Mumbai
Qualification	Any graduate /BE
Experience	5-7 Years(Relevant experience in networking)
Certification	CCNA, CCNP
Skills Requirement	- Routing Protocol (OSPF, EIGRP) - ACCESS LIST (EXTENDED) - ROUTE MAP (BASIC) - HSRP 5) - VLAN &STP - QAS (BASIC) - TRUNKS & ETHERCHANNELS - NETWORK BASICS - Security Skills: Crypto Tunnels (VPN)/ NAT & PAT / Security Basics - Worked On: Cisco 38xx Series router/ Cisco catalyst 45xx, 65xx Series switches/ Cisco PIX 525, 535& ASA/ Cisco ACS Server


Code	SA -08
Position	Server Administrator L1
Region	Mumbai / Chennai
Experience	2-4 Years (Min 2 years on Servers)
Qualification	Any graduate /BE
Certification	MCP
Skills Requirement	- Exchange server, Backup operations - Should be good Hands on experience in WINTEL Server Expert level knowledge of Microsoft Active Directory architecture and all subcomponents including Directory Services, Securities, Sites/Subnets, DDNS, WINS, DHCP - Own VM Ware Guest Wintel OS and Virtual Server related activities for Wintel


Code	CC -09
Position	Change Coordinator
Region	Mumbai
Experience	4-5 Years
Qualification	Any graduate /BE
Certification	ITIL
Skills Requirement	- Preferably an ITIL V3 certified - Should be an excellent communicator - Administer the Change Management process as per ITIL standards and provide key support in normal BA activities wherever changes are required - Ensure set deliverables are within customer's requirement. Manage and co-coordinate implementation of the Change - Should take the overall responsibility of each & every change throughout its lifecycle - Coordinate with global teams in case of emergency, major or medium changes - Possess good knowledge on Incident, Problem & Release management and relate it with Changes.


Code	Network SME Mgr-010
Position	Network SME- Manager - End User Services (Role - Competency Manager)
Region	Bangalore
Experience	Minimum of 10-12 years of total experience with atleast 7-8 years in Cisco make with clear focus on practice development, always in touch with current and new technologies, support for legacy systems, be a technocrat
Qualification	Any graduate /BE
Certification	Cisco CCIE certification/ equivalent - mandatory
Skills Requirement	- Expert in at least two of the following makes. a. Cisco b. Nortel c. Juniper - Hands-on delivery and design experience - Minimum of 10-12 years of total experience with atleast 7-8 years in Cisco, Juniper or Nortel platform managing the following: Design, Implement and troubleshoot high end devices large LAN & WAN environments - Design, implement and troubleshoot Enterprise network infrastructure - Plan for Data center centric solutions, up gradations, migrations, security, disaster recovery, BCP etc - Hands on experience in deploying NMS and automating other productivity tools/ Expertise in ITIL processes - Project management exposure - Solution based approach for managing critical infrastructure - Knowledge on security and voice technologies - Excellent communication skills as the role demands meeting customers to evaluate the IT infrastucture, plan and devise solutions, suggest new technologies / platforms, plan for growing the practice in Netsol thru trainings, providing tech support, building team etc...

Employee Testimonials

"I joined Netsol as a Technical Specialist in the Managed Services Group, Mumbai. Since then I have moved to the Global Management Center in Bangalore.

I'm currently handling one of our prestigious international projects. My work has been well appreciated and the culture at Netsol is supportive and motivating. That, in my mind, has helped me achieve my goals."

Gaurav Sharma
Sr. Consultant - GMC

The Netsol Edge

Over 13 years of experience in designing, building and managing some of India’s mission-critical infrastructure

Strong presence in the BFSI, IT Services, IT Enabled Services (BPO) and SMB markets in India

Managing more than 10,000 network elements including routers, switches, lease lines and more

India’s largest network integrator with more than 700 network engineers across India

India's largest structured cabling integrator

Recognized by IFMA as the “Best IT Infrastructure and Support Provider of the Year”

Gold Certified and Best Support Partner for Cisco with the highest CSAT score

Customer Testimonials

"It is nice to know that Netsol has completed 10 years of operation and is growing at a healthy rate. My hearty congratulations on Netsol winning the IFMA award. You deserve it. The couple of years of association I had with Netsol as a customer, I was very happy with the service provided by you. My best wishes to Netsol for future achievements!"

R.Shekar
GM, PrairieComm Technologies India Pvt. Ltd